According to Law 144/2015 of September 8, SEPREM and all suppliers of goods and service providers are obliged to inform consumers about RAL (Alternative Dispute Resolution Entities) entities that have the power to resolve disputes in the Municipality where the company operates.
Adhering company of the CIA Arbitration Center - Consumer Arbitration Court, with the following contacts:
CIA - Consumer Arbitration Court
Rua D. Afonso Henriques, 1
Phone: (+351) 253 617 604
In the event of a dispute, the consumer may appeal to this Dispute Resolution Entity.
More information at Comsumer Portal www.consumidor.pt.